Privacy Policy

Last updated: September 28, 2026

Pro Stitch Supply, operated by RD Distributors LLC, respects your privacy. This policy explains what personal information we collect and how we use it when you visit prostitchsupply.com, contact us, or place an order.

Information We Collect

We collect only the information you give us or that is needed to run the store:

  • Contact details such as your name, email address, phone number, and business name, when you submit a contact or quote request form or email or call us.
  • Order details such as billing address, shipping address, and order history, if you place an order.
  • Payment information, which is handled by our payment processor. We do not store full card numbers.
  • Basic technical information such as IP address, browser type, and pages visited, collected automatically through cookies and similar technology that our store platform uses to work properly and stay secure.

How We Use Your Information

  • To respond to your questions and quote requests
  • To process and ship orders and handle returns and warranty questions
  • To send order and shipping updates
  • To keep the website secure and prevent fraud
  • To meet legal and tax obligations

We Do Not Sell Your Information

We do not sell your personal information, and we do not share it with third parties for their own marketing or advertising purposes. We do not currently run targeted advertising based on your activity on other websites. If that changes, we will update this policy before the change takes effect.

Who We Share Information With

We share personal information only when needed to run our business, and only with companies acting on our behalf:

  • Shopify, which hosts our store and processes orders and payments
  • Payment processors
  • Shipping and freight carriers, and when we fulfill an order through a supplier or manufacturer, that supplier or manufacturer, so the order can be delivered and supported under warranty
  • Email and business tools we use to communicate with you

We may also disclose information when required by law, to protect our rights, or with your consent.

Cookies

Our store uses cookies that are needed for the website to function, such as keeping items in a cart and keeping the site secure, and to understand how the site is used. You can block cookies in your browser settings, but parts of the site may not work properly.

Data Retention and Security

We keep information only as long as needed for the purposes above or as required by law. We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.

Your Choices and Rights

You may ask us to access, correct, or delete the personal information we hold about you, or to stop sending you emails, by contacting us using the details below. We may need to verify your identity first, and some information we must keep for legal or tax reasons.

Children

Our website is intended for business customers and is not directed to children. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact Us

Pro Stitch Supply (RD Distributors LLC)
Phone: (616) 287-2319
Email: contact@prostitchsupply.com
Mailing Address: 6311 Haggerty Rd, Unit #676, West Bloomfield, MI 48322